It’s been a long year since the COVID-19 pandemic began, and we are still practicing curbside care to keep our team, our clients, and our community safe. We know that letting your pet walk into our hospital without you by their side is not easy, but it’s necessary to minimize disease transmission. We hope an [...]
Our current COVID-19 protocol permits one vaccinated, masked person to accompany the pet into the hospital. When you get here, please call from the parking lot to let us know you are here. We will follow up with a few questions and further instructions on whether or how you may enter with your pet. For clients who arrive with children or dependent adults, our lobby is not an appropriate place for them to wait during your pet’s visit.
When you enter our hospital, please make sure you are wearing a well-fitting mask that covers your mouth and your nose. You will be required to wear your mask over your mouth and nose for the entirety of your time in the hospital.
For unvaccinated clients, clients who arrive with children or dependent adults, or clients who prefer not to wear a mask, our curbside protocol remains in effect: a member of our staff will meet you outside to bring your pet in while you wait outside. Once he is done with his exam, Dr. Breite will call you on your cell phone to discuss exam findings, recommendations, results and next steps as well as answer any questions you may have, and your pet will be returned to you. All dogs must be leashed and all cats must be in a carrier.
For prescription diet and medication needs, we ask that clients call ahead to make your request so that we can get your product ready and take payment over the phone. Then, when you arrive to collect it, call from the parking lot to let us know you are here. We will leave your food or medication for you outside the exit door for you to pick up. You may also order your pet’s medication and food for home delivery through our online pharmacy.
If you have any questions regarding your pet’s health please call us at 845-473-9121.
